Shipping Cost

We offer free shipping to all countries. 

International Shipping

We offer international shipping to the following countries.

United States, Canada, United Kingdom, France, Australia.

 If your country other than above you can mail us on for place your order to us.

Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

How long does a delivery take after dispatch?

Orders are processed as soon as possible and it will take 4-7 days to delivered (excluding Sundays). 


Who are our courier partners?

We have to be very prepared about all possibilities. We have tied with the best courier partners like UPS, FedEx, India Post, and Aramex. We select an appropriate courier partner according to the destination 


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

Customs and import taxes

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Carved Chess is not responsible for these charges if they are applied and are your responsibility as the customer.